FAQ

How long does it take for my order to ship?

November 11, 2024 update: All orders will be shipped within a processing time of 1-2 weeks. If you haven't received an update on your order within 2 weeks, feel free to email me at vickyliangart@gmail.com. 

U.S. orders are shipped untracked via USPS First-Class Mail and arrive in 1-5 business days. Keychains, washi tapes, and prints larger than 5" x 7" will ship with tracking.

  

Do you accept refunds or exchanges?

We do not accept refunds or exchanges once an order has been shipped. However, if you placed an order by mistake and it has not been shipped yet, email vickyliangart@gmail.com and I'll get it cancelled for you!

  

I have another question that isn't listed here!

Email me at vickyliangart@gmail.com with any questions!